Evaluator Quick-Start Guide

  • Meetings will be conducted using Zoom.
  • When you first log into RezRATE, you will see your schedule (if you are scheduled to interview that day) or a list of candidates 
  • Schedules are live
    • Changes that are made to a schedule will appear within a few minutes. You will have an opportunity to see what has been altered. Any changes will be highlighted in red. 
    • The line on the left of the schedule will move to indicate the current time.
  • Joining a meeting
    • The Join Meeting button appears only for the meeting that you will need to join.
    • When you join a meeting, you will be taken to a Zoom page that will prompt you to open the Zoom client. Again, we strongly recommend that you check to
      make sure you have installed Zoom onto your device prior to starting
      this process.
    • Details will be displayed for how to join audio via phone on your schedule.
    • Use this feature if you have any trouble with audio on your device.
      • If you do not see the card with additional Zoom meeting connection information, please minimize windows on your desktop.  The card may have become hidden behind other windows on your screen.
    • While using dial in audio, make sure to mute your audio on the primary device (mic and speakers). 
    • Meetings will automatically terminate at the end of the interview block. This is expected behavior.
    • When a meeting ends, please return to the schedule to look for your next meeting.
  • Notifications
  • What if something goes wrong?
    • Don’t panic. If you have any trouble you can always contact RezRATE.
    • Your Program Coordinator should be your first point of contact for any issues. If the problem is not resolvable internally, please use the following criteria for contacting RezRATE: 
      • For issues that do not require an immediate response please contact us. We will get back to you as quickly as we can. 
      • For issues that require immediate remedy, call 1-833-378-5797 
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